| Rating Categories: | Click Paws to Rate: |
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| Advanced care capabilities |
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| Cleanliness |
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| Dr. contact time during visit |
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| Facilities (parking, rest rooms, grief room, separate cat and dog wating areas) |
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| Level of apparent competence |
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| Overall satisfaction |
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| Pleasantness - facilities waiting room/discharge area |
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| Pleasantness of staff and doctor |
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| Postive pet rapport |
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| Pricing |
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| Prompt updates on hospitalized pets and/or lab work |
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| Satisfaction in addressing questions and concerns |
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| Sincerity |
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| Wait time - discharge |
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| Wait time - intake |
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